"Managing innovation: a qualitative study on the implementation of telehealth services in rural emergency departments"
This research was conducted by Mochamad Muska Nataliansyah, Kimberly A. S. Merchant, James A. Croker, Xi Zhu, Nicholas M. Mohr, James P. Marcin, Hicham Rahmouni, and Marcia M. Ward. It was published in the journal BMC Health Services Research. The study explores the experiences of U.S. healthcare systems in implementing telehealth services in rural emergency departments and analyzes factors influencing its implementation and sustainability.