Patient Satisfaction Surveys

This study, published in BMC Family Practice, explores the implementation of a blood pressure telemedicine intervention in primary care. It identifies key barriers and facilitators, emphasizing the role of patient satisfaction surveys in assessing effectiveness. The research concludes that well-executed interventions can enhance healthcare delivery, patient safety, and reduce hospital visits.

This research was conducted by Samah Hayek, Shany Derhy, Mathew Lee Smith, Samuel D. Towne, Jr, and Shira Zelber-Sagi. It was published in the journal BMC Health Services Research in 2020. The research critically reviewed the literature on patient satisfaction with healthcare services, identifying factors influencing satisfaction, its consequences, and the instruments used for measurement.